PostGIS SQL Maps
We are looking for clients to beta our new PostGIS mapping application.
The application allows you to create Leaflet maps via PostGIS queries.
It also allows you to add multiple layers to maps as well as style layers and markers.
If you are familiar with PostGIS SQL and would like to try the application, please email firstname.lastname@example.org
Beta users will be asked to provide feedback and will be provided with the application for continued use.
We will be adding an updated shared leaflet studio for AcuGIS clients.
The current studios at https://studio.acugis.com and https://omeka.acugis.com will continue to run for those that are using them.
The current commercial version, which you can view (and use) at https://studio.mapfig.com,¬†includes a number of feature enhancements, updated marker set, and new UI.
This same version will be made available to all AcuGIS clients at https://leaflet.acugis.com¬†later in the week.
Renewing our Commitment
Over the past few months you may have noticed some recurring interruptions to our services due to¬†some core infrastructure issues which although have fallen outside of our control it is not the high¬†standard of service that we aim to offer nor the high standards that we expect from our¬†infrastructure vendors.
Over the past 2 weeks we have made a significant investment in an entirely new infrastructure¬†which not only brings with it a vast increase in resiliency but also in performance with execution of¬†processes now on average 5 times faster than they were before the migration.
This infrastructure¬†upgrade will also resolve all of the issues that have been seen in particular over the past 6 weeks¬†that have led to services being interrupted.
As of Saturday 24th October at 5PM GMT this upgrade is¬†now completed.
AcuGIS has also grown to be one of the most recognisable brands for GIS based services over the¬†past few years and with that there have been growing demands on day to day support which has¬†been difficult to keep up with at times. With our infrastructure addressed we now also thought it¬†was the best time to address our support services and also bring them up to the high standards that¬†we expect of ourselves.
With that being said we are pleased to announce that as of Wednesday 28th of October we will be¬†bringing in several new support representatives to the team to improve our customer service¬†experience.
As the last piece in the re-design of our entire infrastructure and support systems we will be¬†deploying a new set of monitoring agents to all of our servers to not only detect current problems¬†but to proactively detect and fix potential issues before they become active problems.
We would like to take this chance to apologise for the issues in recent months but to also make clear¬†our commitment to you as a valued customer to restore our services in all aspects to the high¬†standards that the company was founded on and that we expect of ourselves.
If you have any questions regarding these changes please raise a support ticket via our customer¬†portal and we will be happy to answer them.
All AcuGIS servers have been upgraded to PostgreSQL 9.4.5