Neatline with the convenience of cPanel and everything you need to put your Exhibits and Collections online. Our Neatline hosting is all-inclusive, providing you with a complete Neatline hosting solution that is easy to use, affordable, and backed by our knowledgeable, helpful support team. Our Neatline installer, developed by AcuGIS, allows you to install Neatline in one click from your control panel. At AcuGIS, we like Omeka so much we even developed our own free plugins. Select a package below and be be up and running with Neatline in minutes! Sign up with a .edu email and receive 20% off. Additional discounts available on per-request basis.*
Yes. All of our Neatline hosting plans include everything you need: web, email, Omeka, Neatline, GeoServer, private Tomcat instance, PostgreSQL and MySQL, etc... The package contains everything you need to put your Neatline exhibits online.
Cloud Hosting means that your entire site (files, databases, email, etc..) is distributed across multiple servers. This not only provides increased protection for your data, it also allows us to provide High Availability and Failover. In the event of a hardware issue on one server, there is always another server to step in and keep your site available. Finally, Cloud Hosting means easy scaling. You can add any resource such as CPU, RAM, and disk easily and without downtime.
Yes. All of our Neatline hosting includes cPanel and web space. You can install 100s of the popular applications in one-click or install manually if you prefer. You can also use your web space for your own HTML, PHP pages or anything you wish to. By default, GeoServer is mapped to yourdomain.com/geoserver, so you can use your domain for your web site, CMS, etc... There is no additional charge.
Only if you want to! When you place an order for Neatline hosting your account is set up with GeoServer installed and ready to go. If you wish to re-install or deploy a new or existing GeoServer WAR you can do so in few mouse clicks.
Support is provided 24x7x365. We will always do our best to assist you with any facet of your hosting.
No. While you do have full access to your Tomcat server, the only time you will likely interact with Tomcat is to restart it (which you can do via our control panel). After adding certain GeoServer extensions, Tomcat needs to be restarted. Same for adding GeoExplorer or other applications. We can perform these operations for you via support ticket if you prefer.
Yes, can access the Omeka Admin GUI from any browser.
We offer a choice of United States, United Kingdom, or Germany on all hosting plans. Our company headquarters are located in the United States (Las Vegas, Nevada). Our support teams are located in the United States and the United Kingdom.
By default, the latest stable version is installed. If you prefer an earlier version or Beta version, simply state so on the order form in the "Order Notes" section.
Yes, PostGIS is available and is included in all hosting plans. You can install PostGIS in one click from your control panel. Our PostGIS installer includes postgis, postgis_topology, postgis_tiger_geocoder, fuzzystrmatch, and address_standardizer extensions.
Yes. You can install pg_routing 2.0 in one mouse click via your control panel.
Yes! You have a private Tomcat instance for GeoServer. If you wish to add GeoNetwork or GeoExplorer, you can simply deploy the WAR to Tomcat. If you need assistance or would like us to add GeoNetwork of GeoExplorer for you, simply create a support ticket and we will install it.
Yes. All cloud hosting also includes backups at 30 minute intervals. You can restore a single file or restore your entire service to any point via our control panel.
Yes. web files are backed up at 30 minute intervals and you can restore individual files or your entire directory via our GUI. PostgreSQL is backed up 2x daily and the backups are available via the control panel. Additional PostgreSQL backups can be scheduled as well. You can also take one-click PostgreSQL backups via your control panel at any time. MySQL is backed up at 30 minute intervals and can also be restored by via the control panel.
We support clients in over 40 countries worldwide. While phone support is only offered in English, you can create support tickets or reach us on LiveChat in virtually any language and we will translate to/from in repsonses. About 20% of our clients create support tickets in languages other than English with German and Spanish being the most common.
Yes. GeoServer needs to be mapped to a domain or sub domain. You can use any existing domain you own, purchase a new domain (through us or through any domain registrar), or we can provide a free sub domain. You can also point a sub domain at our server (e.g. exhibit.mydomain.com).
No! While you are always welcome to transfer your domain to us, if you already own a domain elsewhere, you can just update your nameserves to point to our server. Unless you have an issue with your current registrar there is no functional benefit to transferring the domain to us.
No! You can register a domain through us or through any domain registrar of your choice. Your domain does not need to purchased through us to make full use of our services. You can purchase a domain anywhere and simply update your nameservers to point to our server.
if you wish to purchase a domain through us, you can purchase the domain during checkout.
TLDs are commonly known as 'generic' domains. These include .com, .net, .org, .info, etc... Country Code domains are specific to a country (e.g. .co.uk, .de, .eu, .us, .ca, etc... There are also the new 'Professional' TLDs such as .guru, .technology, .consulting, etc...
In your welcome email you will recieve the IP address for your server. Simply point the desired sub domain at the IP provided. Note: during checkout, for domain selection, select the fourth option as shown in the FAQ below. Once your account is provisioned and you are ready to point your sub domain we will update the sub domain accordingly.
Select the fourth below "Use a subdomain from AcuGIS" as below. Select the sub domain for the country you selected hosting for (US, UK, or Germany). If you decide to use your domain or are ready to point your own sub domain at our server, we will update the domain.
We accept all major credit cards, debit cards, and PayPal. We do also offer Bank Transfer on orders over $100
If you opt for monthly billing there is no commitment and you can cancel at any time. If you opt for annual billing (which provides two months free), you are agreeing to a one year commitment. If you are uncertain about the service, you can start with monthly billing and then "buy down" to annual billing. Your monhtly payment would be applied to the annual invoice.
Log into our portal and click the "Cancel" button. It will give you the option of immediate cancellation or auto-terminate at end of billing cycle.
At any time within the first 14 days of service you can cancel your account and your payment will be refunded. It is important to note that domain names are non-refundable as you retain ownership of the domain even if you cancel the service.
No. In order to provide optimal performance, it is important for us to know the amount of resources allocated to each service.
Yes. We offer a 20% discount to academic and research institutions. This discount is on top of any discounts for annual billing. So, for annual billing you would receive 20% off in addition to receiving two months free. Just sign up with a .edu email address and enter Promotion Code EDU20. Additional discounts are also available. Please inquire.
We have been hosting since 2006. The company began in London as Application Outsource UK, which later became Enciva LLC. We currently provide hosting service to individuals, businesses, academic and research instiutions, and goverment agencies in over 40 countries worldwide.
Our support teams are located in the US and UK.
No. While you are welcome to host your clients on our servers and bill them directly, we do not have a formal reseller program.
Our data centres have these certifications. You can learn more about them here.
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